Last Updated: 2021-01-13
What Are Cookies?
Cookies are text files placed on your device to help us analyse how you use our websites.
A cookie is a small data file able to track the online movements of an internet user. This information could potentially be used to build an online profile of internet user and uniquely locate them in the world.
What Are Cookies Used For?
Cookies are used for several different reasons, such as:
- Remembering your login name or settings
- Storing your preferences, so you only need to enter them once
- Tailoring adverts to your interests
Cookies are completely secure and never used to retrieve any personal information such as passwords.
Types Of Cookies
There are different type of cookies:
- Necessary – These cookies are necessary to browse websites. It would be impossible to place orders or make payments electronically without them.
- Functional – Enable websites to save your preferences, such as font and font size.
- Analytics – Collect information on visitor behaviour (i.e. the pages you view most often) to optimise the website experience. They also track your online journey to the website. These cookies are not used to store any personal information that could reveal your identity and all data remains anonymous.
- Advertising – Follow browsing behaviour over a longer period of time across various websites. These cookies build individual user profiles according to their interests. The information then allows advertising networks to tailor online advertising to match these interests, making it more relevant.
- Social – Enables logged on users of selected social media sites to directly share content from this site.
“Persistent” cookies remain on your computer when you have gone offline, while “session ID” cookies are deleted as soon as you close your web browser.
We may use both “session ID” cookies and “persistent” cookies. For “session ID” cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time.
“Session ID” cookies may be used by our websites to track user preferences while the user is using our Services.
These cookies contain a unique number, your “session ID”, which allows our server to recognise your device and ‘remember’ what you’ve done on the website. The benefits of this are:
- You only need to log in once if you’re navigating secure areas of the website
- You are able to use interactive elements of the website, such as forms
- Our server can distinguish between your device and other users, so you can see the information that you have requested.
When you close your browser the cookie will be deleted and the site will ‘forget’.
“Persistent” cookies may be also used to store whether, for example, you want your password remembered or not, and other information.
Cookies used on our websites do not contain personally identifiable information.
We use analytics services, such as Google Analytics and Intercom.io, to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through our websites, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by the respective services in order to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the website, including your IP address, may be transmitted to and stored by Google on servers in the U.S. Google may use this information for the purpose of evaluating your use of the websites, compiling reports on websites activities for us and providing other services relating to websites activities and internet usage. It may also transfer this information to 3rd-parties where required to do so by law, or where such 3rd-parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
How To Turn Off Cookies
Fernleaf Systems Limited always asks for permission to place performance and functional cookies. They are secure, don’t store any personal details or passwords, and help to improve the navigation of our websites. If you do not wish to give permission you can turn them off in your browser.
You can consult the Help section of your browser or taking a look at the following websites which offer guidance for all modern browsers:
You do not need to have cookies turned on to use or navigate through many parts of our websites, although some functionality may be lost.